Quaker Heights Care Community in Ohio’s Top 25 Best for Assisted Living

Top 25 Best for Assisted Living(Waynesville, OH)–The Ohio Department of Aging (ODA) Survey of Long-term Care Resident Satisfaction results were announced March 30, 2012. ODA lists Quaker Heights Care Community (QHCC) in Waynesville as one of Ohio’s 25 best in residential care (assisted living).

In December 2011, ODA surveyed 10,476 residents in 577 nursing and assisted living facilities about their care, social and creative activities, dining, and other services. A little over 92 residents were questioned per facility. ODA evaluates resident satisfaction every other year with a family satisfaction survey administered in the year between.

Quaker Heights assisted living residents rated their satisfaction at 98.1%, with only 7 facilities scoring higher. Quaker Heights also scored above average for satisfaction with skilled nursing. Additionally, residents were asked if they were pleased with their facility overall and if they would recommend it to friends and family. Quaker Heights was one of only 12 facilities scoring 100% “yes” on both those questions.

Quaker Heights, once known as the Friends Boarding Home, was founded in 1905 by the Ohio Valley Yearly Meeting of the Society of Friends (Quakers) and still operates according to Quaker values (equality, harmony, integrity and simplicity), with Friends represented on the board of trustees along with other local leaders.

The facility cares for more than 125 women and men who come primarily from Warren, Greene, Clinton, and Butler Counties. It offers independent and assisted living services, skilled nursing, memory care, respite care and recently increased its capacity to care for short term rehabilitative patient needs as well as offering out-patient rehab therapies to the local community.

“Quakers believe in letting your life speak so it’s important that our actions reflect the spirit of equality, harmony, and integrity that then makes love visible. Our staff members feel very close to our residents. When you see someone every day who depends on you, you take their health and happiness personally,” said Wendy Waters-Connell, QHCC Executive Director.

Leading Age Ohio, an association for nonprofit care facilities, noted that of the top 25 residential care facilities, 11 were not-for-profit. In Ohio not-for-profits comprise about 24 percent of long term care facilities, but equal 44 percent of the top 25 in resident satisfaction.

“Not-for-profit senior-focused, mission-based service organizations share a commitment to finding the right services for individuals in the right setting, and to reinvesting resources into services for their residents,” said Tim White, Director of Leading Age Ohio Communications and Public Relations.