News and Events

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Friends Foundation for the Aging Awards QHCC Grant for New Service Model

In October, FFA awarded a $47,800 grant to support QHCC’s development of a hospitality-based admissions and resident services culture.  Similar to the hotel industry's concierge model of personalized, highly-attentive, well-coordinated and timely service, implementation is expected to increase referrals, census and repeat patronage. Features that appeal to FFA include that staff will journal experiences and evaluate data for sharing with other Friends Services for the Aging organizations. This approach will not only benefit patients’ health and well-being and alleviate family stress but will also help emphasize that we are mindful stewards of residents’ healthcare benefits during times of significant uncertainty within the healthcare environment. A care guide is the centerpiece of … [Read more...]

Quaker Heights’ Service Is Hit of Ohio Sauerkraut Festival

More than 350,000 people visit the Ohio Sauerkraut Festival in Waynesville, Ohio, for one weekend each fall. This year’s festival was October 12th and 13th.  Hundreds of juried crafters and artisans from across the U.S. lined the main and side streets.  Attendees come from several states and most park near the schools and ride a shuttle bus to be dropped off at the top of a steep hill a long block from the festival.  Quaker Heights decided to offer something at the festival in keeping with its image of health care service and hospitality that likely would be welcomed by festival-goers—a tented place with tables and chairs to sit down and six-person golf cart rides up the hill to the bus.  QHCC administrative personnel, trustees, committee members and volunteers from our residents’ … [Read more...]

“Celebrating Fathers Picnic” a Hit with Residents and Families

Quaker Heights hosted its annual "Celebrating Fathers Picnic," June 14th, the Friday before Father’s Day. Residents and some of their family members gathered outside at festive tables as our Chef Corey, Dietary Services staff, administrators and other staff served hot dogs and hamburgers right off the grill with homemade potato salad, beans and other fare. It was evident people enjoyed the weather and with each other from the laughter and teasing. Many remarked how nice it was to be together outdoors, and that it reminded them of the family reunions or church gatherings they used to attend. This event was planned and directed by our Activities Director and her staff. … [Read more...]

Mother’s Spring Tea May 10th at Quaker Heights

This event takes place Friday, May 10, at 2 p.m. (just before Mother’s Day on Sunday) in our Community Room (accessed from Edwards Road entrance). All residents may attend and invite their family and close friends to join them. Last year’s lovely buffet tea table with “finger foods” is pictured left. Tea and other beverages are served. Those attending sit at decorated tables in the Community Room and enjoy entertainment and socializing. For more information on this event, contact Director of Activities Jenny Hatfield, hatfieldj@quakerheights.org or 513-897-6050. … [Read more...]