Wendy Waters-Connell (firstname.lastname@example.org), Executive Director has served in her current capacity since May of 1999. She has more than 25 years of experience in the health care field. This experience includes progressive nursing and administrative management positions in acute care as well as long-term care. Ms. Waters-Connell earned her undergraduate nursing degree from Miami University and her Master of Science in Nursing Administration from Wright State University. She then furthered her education in Nursing Home Administration with the University of North Carolina at Chapel Hill. Ms. Waters-Connell is a member of the Sigma Theta Tau International Honor Society of Nursing. She is currently a board member of the National Peace Church Risk Retention Group and is the Chair of the Board for Friends Services for the Aging. She is a member of the Advisory Council for the School for Engineering and Applied Science at Miami University. Ms. Waters-Connell also was a member of Warren County Diversity Council, Warren County Area Progress Council, and is the past President of the Butler Warren Workforce Policy Board. “I trust my work will stand in testimony to what I want most for my children in their futures — an understanding that we are all connected to each other. This is measured in how we respond to the call for help from those around us. It is about the lived experience of kindness.”
Amanda Yauger (email@example.com), Administrator has served Quaker Heights since May of 2000. She has worked in a long term care environment for since 1994. Mrs. Yauger earned her Bachelor of Arts degree in Social Work from Miami University. She then furthered her education in Nursing Home Administration by attending the Core of Knowledge in Nursing Home Administration at the Max M. Fisher College of Business at The Ohio State University. Mrs. Yauger also completed her certification as a Certified Professional in Aging Services Risk Management in December of 2012. Mrs. Yauger is involved with Friends Services for the Aging and was the former Chair of the Council on Aging of Southwestern Ohio Advisory Council. She also has served on the Waynesville Rotary, the Waynesville Chamber of Commerce Board and the Alzheimer's Association Advisory Committee for Butler/Warren County. “The residents who greet me each morning keep me grounded and passionate about our mission. It’s uplifting to work for an organization with a resident-focused environment; that has high standards of care and where people are treated with respect and dignity.”
Nancy Rice (firstname.lastname@example.org), Director of Clinical Services, leads the nursing department. Her knowledge, skill and sensitivity about long term care comes from a diverse background of serving elders in various capacities over more than 15 years. She began as an STNA, then after more study she became a staff nurse and supervisor. Nancy also handled social services, resident care coordination and was an assisted living director. Now, she hires and oversees clinical staff, implements budgets, writes plans of care, and educates nurses and aides, among other work. She has been involved in developing new programs that further enhance our residents' experiences with Quaker Heights as a facility that meets or exceeds their expectations for quality care and caring staff. Nancy feel strongly about doing the right things in the right ways. Her empathy for residents, families and staff, and her ability to assess situations in well-rounded ways, underscore her leadership. She has a practical nursing degree from Butler Technology and Career Development Center and is earning an associate degree in nursing through Excelsior College.
Samantha (Sam) Adams, Assistant Director of Clinical Services (email@example.com), grew up in Wilmington, Ohio. She earned her LPN in 2005 from Southern State Community College and is now studying to become a Registered Nurse (RN). Sam has worked at Quaker Heights since 2007, more recently serving as the Unit Manager for Assisted Living prior to her current position. “I love this organization’s values and mission statement” said Sam, “and my work allows me to impact the lives of the residents for their greater good.” Sam and her husband enjoy their young daughter and son and “are so grateful God has allowed us the pleasure if spending our lives with them.”
Teresa D. Hartman, (firstname.lastname@example.org), Director of Admissions and Resident Services, has been with Quaker Heights since October 2004. She has served in various capacities within Quaker Heights which has heightened her ability to understand and explain to residents and their families the lifestyle and various departments within the organization. When people want to learn about what Quaker Heights has to offer or have decided they want to receive care here, they meet with Teresa who comes to know all of our residents and their families well. She also works closely with regional hospitals to ensure that their process of leaving the hospital and entering Quaker Heights goes smoothly. Teresa is also part of a resident's care team, keeping track of a resident's well-being. Teresa became Director of Marketing and Admissions in 2005, assuming her current role that added social services in 2011. Teresa has more than 10 years of experience in health care including staff development, recruitment and retention and marketing. She also has been very involved with the Waynesville community, including serving on the Waynesville Area Chamber of Commerce Board of Directors.
Marla K. Murphy-Cantu (email@example.com), Director of Clinical Nutrition and Registered Dietician, has served in her current capacity since October 2007. Marla earned her undergraduate degree in Dietetics at Bowling Green State University and then completed a post-baccalaureate ADA (American Dietetic Association) accredited Dietetic Internship at The Ohio State University. Marla also pursued graduate work in Nutrition and Public Health. During the time she was completing her internship, Marla had the opportunity to practice in a variety of food service settings including in eldercare facilities. Her work with elders was very satisfying which led her to joining Quaker Heights. “I did not realize how much I would find appealing about assisting elders whom I see every day. We become close with so many of our residents. I also enjoy helping people understand how eating well and enough support our residents’ wellbeing. Dining is an important part of our residents’ days so we want to make it as enjoyable as possible. Including making sure people get what they like to eat and have enough to eat.” Marla is a current member of the American Dietetic Association.
Jennifer Hatfield (firstname.lastname@example.org), Director of Activities, began her Quaker Heights work in January 2005. Jenny is part of the care team concerned with making sure that residents' emotional, physical and spiritual needs are cared for well. She has more than 15 years of experience in health care, including work in the psychiatric field as well as long-term care. Jenny earned her Bachelor of Science Degree in Therapeutic Recreation at the University of North Texas. She is a Certified Therapeutic Recreation Specialist through the National Council for Therapeutic Recreation Certification. Asked what she likes about her work here, Jenny said, "Being able to plan fun things for and with the residents to make it feel more like their home. Also being able to introduce some residents to new, enjoyable activities that they might not otherwise have access to if they were at home. We bring in such diverse, talented people to perform or engage with residents and also go on outings."
Barry Robbins (email@example.com), Director of Ancillary Services, has been with Quaker Heights since December of 1985. Barry worked in other businesses before coming to Quaker Heights. Here, he changed his career path, becoming a STNA (State Tested Nursing Assistant) for nine years taking care of residents’ daily living needs before moving into administrative work. “I always got on very well with older people so it has ended up being a good fit,” Barry remarked. Since entering into administrative work, Barry has overseen operational areas including medical records, purchasing, housekeeping, the business office and human resources. Because he has been with Quaker Heights so long and is known for his caring, good humor and follow through, residents and their families regard him as their friend and trusted helper when they need assurance, information or just to share their thoughts. “I love the residents and their stories,” said Barry. “That’s my favorite part of my job. I enjoy hearing what people have to say and I like helping them get what they need.”
Sherry R. Lamb (firstname.lastname@example.org), Director of the Business Office and of Human Resources, joined the team in 2005, first as the Accounts Payable Coordinator then within that year she became the Director of the Business Office. In 2009, Sherry took on the additional role of Human Resources Director. She has more than 25 years of business experience. Sherry is a member of the Warren County Safety Council. Said Sherry, “I enjoy working at Quaker Heights due to the staff and management. It’s nice to work at a company that always strives to do the right thing. I appreciate the Quaker values and feel blessed to have found a company that allows me to grow professionally and as a person.”
Lisa Gooding (email@example.com), A native of Bellbrook, Ohio, and a graduate of the University of Dayton, Lisa brings 30 years of experience developing organizations and their abilities to connect with supporters and to market to customers and patrons. She had her own consulting practice for many years in marketing, fund raising, human relations, and organizational development. She also worked for charitable and commercial businesses and was a leader in local and international nonprofit programs. Additionally, Lisa has had much experience as a care giver and guardian, as well as advocating for elders. At Quaker Heights, Lisa’s role is outreach. She works to bring together more advocates for and supporters of this charitable organization. She also strives to make Quaker Heights better known and appreciated among the people of the five counties where most of our residents have lived.
Woodie Davis Jr. (firstname.lastname@example.org), Director of Buildings and Grounds, has managed this multi-faceted work for Quaker Heights since July of 2000. His work involves not only the physical property but he also oversees security and technology. Because his work takes him all over the campus, Woodie gets to know most of the residents and they enjoy him and his staff. Woodie has more than a decade of experience in the health care maintenance field. Before joining Quaker Heights, he was Assistant Maintenance Director at Countryside YMCA, worked in the residential housing maintenance field, and was part of his family's construction business.